WELCOME BONUS 300%
UP TO €2000 + 100
FREE SPINS
UP TO €2000 + 100
FREE SPINS
Home → Payments
Payment methods at Locowin Casino
Withdrawal Possible Only After Completed KYC Approval
The Know Your Customer (KYC) process, requiring identification and proof of address not older than three months, must be successfully completed before any withdrawals can be processed. This verification procedure typically takes between 24 to 48 hours for review. Without this approval, players will be unable to access their winnings, regardless of the payment method chosen.
For example, while Neteller offers withdrawals within 0-24 hours, this timeframe is contingent on the prior completion of the KYC checks. Similarly, even crypto methods like Binance Pay, which can process payouts in 0-2 hours, are subject to this mandatory verification step. This ensures compliance and account security.
Players should anticipate this verification period as a standard part of the withdrawal process. The initial setup of the KYC documentation needs to be submitted promptly to avoid any delays in accessing funds after a successful gaming session. This contrasts with some platforms where minimal checks are performed.
Verify Neteller account before first withdrawal
Players utilizing Neteller for transactions should be aware that verification of their Neteller account may be a prerequisite for their initial withdrawal. While Neteller itself is listed with an 'Auszahlung 0-24 Hours' status, this specific requirement is an additional step for account holders. This is a common practice for e-wallets to prevent fraudulent activities.
This precautionary measure is distinct from the general KYC procedure, which applies to all players. The Neteller verification could involve confirming account details directly with the e-wallet provider. This is to ensure that the Neteller account used for deposits is indeed owned and controlled by the player.
Completing this Neteller-specific verification proactively can streamline the withdrawal process, especially for the first payout. Failure to do so might result in extended processing times, beyond the standard 0-24 hours, as the casino investigates and confirms account ownership. Other e-wallets like MiFinity do not explicitly mention this extra step.
Payment cancelled: money back to account
In instances where a payment or withdrawal request is cancelled by the system or the casino, the funds are automatically returned to the player's account balance. This measure ensures that the player does not lose their deposited or won funds due to a processing interruption. The refunded amount will be immediately available for further play or a new withdrawal attempt.
For example, if a withdrawal via Visa/Mastercard encounters a cancellation, the amount, which can range up to 5,000 EUR, would be credited back. This is consistent across different payment categories, whether it's a bank transfer or a cryptocurrency like USDT (TRC-20), which has a payout window of 0-24 hours.
This automatic refund mechanism provides a safety net for transactions, preventing the loss of funds. Players can then reassess their withdrawal request or choose an alternative payment method if the cancellation was due to a specific issue with the original method. The minimum deposit is 10 EUR for many methods, ensuring accessibility.
Payout to Same Method: Rule and Exceptions
Generally, the casino adheres to a policy where payouts are processed back to the same method used for the initial deposit. This is a standard security protocol to prevent money laundering and ensure the funds are returned to their origin. For instance, if a deposit was made using CashLib, any eligible winnings would ideally be returned via the same channel, though CashLib does not support withdrawals.
However, there are exceptions to this rule, particularly with methods that do not support withdrawals, such as CashLib, Neosurf, CashtoCode eVoucher, and Paysafecard. In such cases, players will be required to select an alternative withdrawal method from the available options, such as Neteller or a bank transfer. These methods have defined withdrawal times, with Neteller being 0-24 hours.
This flexibility ensures that players can still access their winnings even when using single-direction payment options. For methods that do support withdrawals, like Visa/Mastercard with payouts taking 1-3 business days, the same-method rule typically applies. The minimum transaction amount for most methods is 10 EUR, with limits varying up to 10,000 EUR for some.
KYC 24 to 48 hours before withdrawal
The Know Your Customer (KYC) process, which requires submission of identification and proof of address documents, has a processing time of 24 to 48 hours. This verification is mandatory and must be completed before any withdrawal requests can be finalized. Players should initiate this process well in advance of planning to withdraw funds.
For example, a player aiming to withdraw winnings via Neteller, which typically processes in 0-24 hours, must factor in the 24-48 hour KYC approval time. This means the actual payout may take longer than the stated e-wallet processing speed, depending on when the KYC was initiated and approved. Binance Pay also has a similar dependency, with payouts of 0-2 hours.
This waiting period for KYC approval is crucial for account security and regulatory compliance. It is important for players to provide accurate and up-to-date documentation to avoid any unnecessary delays beyond the stated 24 to 48-hour window. The minimum deposit for most methods is 10 EUR, highlighting the accessibility of the platform.
Payment methods, limits and fees
| Method | Type | Deposit | Withdrawal | Min. Deposit | Limit | Fees |
|---|---|---|---|---|---|---|
| Visa / Mastercard | card | Instant | 1-3 Business Days (Visa) | 10 EUR | 10 - 5.000 EUR | None |
| MiFinity | e-wallet | Instant | 0-24 Hours | 10 EUR | 10 - 10.000 EUR | None |
| Neteller | e-wallet | Instant | 0-24 Hours | 10 EUR | 10 - 10.000 EUR | None |
| Bitcoin (BTC) | crypto | 10-60 Minutes | 0-24 Hours | 20 EUR | 20 - 10.000 EUR | None (Network Fee Only) |
| Dogecoin (DOGE) | crypto | 5-30 Minutes | 0-24 Hours | 20 EUR | 20 - 10.000 EUR | None (Network Fee Only) |
| Litecoin (LTC) | crypto | 5-30 Minutes | 0-24 Hours | 20 EUR | 20 - 10.000 EUR | None (Network Fee Only) |
| USDT (TRC-20) | crypto | Instant (1-5 Minutes) | 0-24 Hours | 20 EUR | 20 - 10.000 EUR | None (Low Network Fee) |
| CashtoCode eVoucher | prepaid | Instant | Not Available | 10 EUR | 10 - 1.000 EUR | None |
| Paysafecard | prepaid | Instant | Not Available | 10 EUR | 10 - 1.000 EUR | None |
| Banküberweisung | bank | 1-3 Business Days | 3-5 Business Days | 20 EUR | 20 - 10.000 EUR | None (Bank Fees Possible) |
Business days count: weekend extends all withdrawals
Withdrawals via Visa/Mastercard are processed within 1-3 business days, meaning weekend days will add to this duration. For instance, a withdrawal initiated on a Friday could realistically arrive by Tuesday or Wednesday of the following week. This contrasts with certain cryptocurrencies like Dogecoin (DOGE) and Litecoin (LTC), which offer withdrawals within 0-24 hours. These crypto options bypass traditional banking schedules entirely.
The extended processing times for card payments are a common feature across many online casinos, including comparisons found in the broader market. While Locowin Casino's Visa/Mastercard option aligns with this industry norm, its faster crypto alternatives provide a significant advantage for players seeking immediate access to their funds. Other e-wallets such as Neteller and MiFinity also promise payouts within 0-24 hours.
Players should therefore consider their preferred withdrawal method carefully when planning to access winnings. Opting for methods like Dogecoin, Litecoin, Binance Pay, or USDT (TRC-20) ensures that weekend delays are avoided, with these options typically completing within a 24-hour window. This flexibility caters to diverse player needs and timeframes.
KYC Before First Payout: 24-48 Hours
The Know Your Customer (KYC) process at Locowin Casino requires an ID and an address proof, not older than 3 months, with verification taking 24-48 hours. This procedure is mandatory before the first withdrawal can be processed. In comparison, some online platforms may expedite this process, but Locowin Casino's timeframe is within the standard industry expectation for security verification.
This 24-48 hour verification period is crucial for player protection and fraud prevention, ensuring that all transactions are legitimate. While it might introduce a slight delay to the very first payout, subsequent withdrawals may be quicker depending on the chosen payment method. For instance, crypto withdrawals generally have a faster turnaround once the initial KYC is cleared.
Players are advised to complete their KYC verification as early as possible, ideally upon account registration, to avoid any unforeseen delays when they decide to make their first withdrawal. This proactive approach ensures a smoother experience, aligning with the general practice of platforms like Locowin Casino to prioritize security alongside player convenience.
Payments Outside EUR: Surcharge for Currency Conversion
For example, transactions via Visa/Mastercard, which have a limit of 10 EUR to 5,000 EUR, may incur conversion charges depending on the issuing bank. This is a common practice across most financial transactions involving different currencies.
Platforms such as Locowin Casino, which primarily operate in EUR, often rely on third-party payment processors for international transactions. These processors typically apply their own exchange rates and potential surcharges. It is advisable for players to check with their bank or card issuer regarding any applicable fees for cross-currency payments before initiating a deposit or withdrawal.
While methods like Dogecoin (DOGE) and Litecoin (LTC) offer fee-free transactions on the casino's end, focusing on network fees instead, the overall cost of using cryptocurrencies can still be influenced by exchange rate fluctuations. Players should factor in these potential currency conversion costs when budgeting for their gaming activities.
Avoid chargeback: 3 rules for card payments
To avoid issues with chargebacks on card payments, players using Visa or Mastercard should adhere to responsible gaming practices and ensure all transactions are legitimate. The casino's terms and conditions, often requiring a 24-48 hour KYC verification before the first payout, implicitly support transaction integrity. This aligns with the standard industry practice to prevent fraudulent activities.
Firstly, always ensure that the account holder's name matches the name on the Visa or Mastercard used for transactions, a fundamental rule for preventing chargebacks. Secondly, deposits made via card, ranging from 10 EUR to 5,000 EUR, should be for personal use and not shared with others. Finally, players should be aware of the casino's withdrawal policies, which may involve processing times of 1-3 business days for card payouts.
By following these guidelines, players can maintain a positive transaction history and ensure a smooth gaming experience. The casino's commitment to security, including its KYC procedures and clear transaction limits, aims to protect both the player and the operator from potential disputes related to card payments. This proactive approach is essential for maintaining trust and operational integrity.
How Long Does the First Payout Take
The first payout at Locowin Casino can take longer than subsequent ones due to the mandatory Know Your Customer (KYC) verification process, which typically takes 24-48 hours to complete. Once verified, the actual withdrawal time depends on the chosen method, with options like Visa/Mastercard taking 1-3 business days. This is in contrast to crypto options like Dogecoin (DOGE) or Litecoin (LTC) which can be processed within 0-24 hours.
Players initiating their first withdrawal should factor in the KYC process in addition to the selected payment method's standard processing time. For example, a withdrawal via Banküberweisung, which already takes 3-5 business days, could be extended by the initial 24-48 hour verification. Therefore, the earliest a first payout might be received is after the KYC is approved and the chosen method's timeframe begins.
To expedite the first payout, it is highly recommended to complete the KYC verification as soon as the account is created. This allows the casino to process the verification in parallel with the player's initial gaming activities, potentially shortening the overall waiting period. While prepaid methods like CashtoCode eVoucher and Paysafecard do not support withdrawals, other methods offer varying speeds once the initial security checks are cleared.
Order: first wager bonus, then withdraw 500 EUR
The welcome bonus of 300% up to €2,000 requires a significant wager before any withdrawal is possible. For instance, a €10 deposit would qualify for a €30 bonus, meaning a total turnover of €1,200 (30 € bonus x 40 wagering requirement) must be met.
Achieving the €2,000 bonus amount necessitates a deposit of approximately €666.67 (2000 € / 300%). This deposit would then be subject to the wagering requirement of 40 times the bonus amount, equating to €80,000 in turnover.
To be eligible to withdraw winnings derived from the bonus, the full wagering requirement must be satisfied. This process can take considerable time and betting volume, depending on the stake size and game contribution.
After deposit: 5 to 30 minutes waiting time
Deposits made via MiFinity and Neteller are processed instantly, allowing for immediate play. Other e-wallet options also provide this rapid transaction speed, ensuring no delay in accessing funds.
Cryptocurrency deposits, including Bitcoin (BTC), Binance Pay, USDT (TRC-20), Dogecoin (DOGE), and Litecoin (LTC), typically take between 10 to 60 minutes to reflect in the account. Network confirmations are the primary factor in this duration.
Bank transfers represent the longest deposit method, requiring 1 to 3 business days for funds to become available. This contrasts with the instant availability offered by e-wallets and prepaid options like MiFinity and CashtoCode eVoucher.
2,000 Euro Bonus: Which Deposit is Needed?
To claim the maximum €2,000 welcome bonus, a deposit of €666.67 is required, assuming the 300% bonus rate. This calculation is based on the bonus amount being 300% of the deposited sum.
The bonus terms indicate a 300% match, meaning for every euro deposited, an additional three euros are added as bonus funds, up to a maximum of €2,000. Therefore, to reach the €2,000 bonus cap, one must deposit €666.67.
Players opting for smaller deposits will receive a proportional bonus. For example, a €10 deposit yields a €30 bonus, while a €100 deposit provides a €300 bonus. The €2,000 bonus is only achievable with the specified deposit amount.
Deposit Failed: Check 5 Common Causes
Incorrect payment details, such as an invalid card number or expired expiry date for Visa/Mastercard transactions, are a common reason for deposit failures. Double-checking all entered information is crucial.
Insufficient funds in the chosen payment method account can lead to a declined transaction. This applies to all methods, from e-wallets like MiFinity to bank transfers and cryptocurrency wallets.
Exceeding transaction limits can also cause a deposit to fail. For instance, attempting to deposit more than €10,000 via Banküberweisung or Bitcoin would be rejected. Similarly, exceeding the €5,000 limit for Visa/Mastercard is not permitted.
Report double charge in 24 hours
If a player believes they have been double-charged for a transaction, it is important to gather all relevant transaction details. This includes dates, times, amounts, and the payment method used, such as MiFinity or Banküberweisung.
Players are advised to contact customer support within a 24-hour window to report any suspected duplicate charges. Prompt reporting is essential for timely investigation and resolution of such issues.
This timeframe allows the casino's financial team to review transaction logs and identify any discrepancies. Unlike methods where withdrawals are not available, such as Paysafecard, clear records for traceable transactions are generally maintained.
Contact
Live - online chat
Banking
Providers
Locowin Casino 2026